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What is XCOMBAT FITNESS Pass?
The XCOMBAT FITNESS Pass is the premier one-stop destination to find, book, review and share the best kickboxing, martial arts and fitness classes in your city. Using one convenient and easy to use pass, you can try a multitude of locations and classes.
 
I have already tried out some of the studios included in the XCombatFitness Pass within the past year. Can I still use the XCombatFitness Pass to go to those studios?
You can only use the XCOMBAT FITNESS Pass at studios that you have never been to before. The XCOMBAT FITNESS Pass is designed to enable you to try out new studios and classes, so go out there explore try something new! If you go to class at a studio you have been to in the past, the studio may ask you to pay the regular price for the class or join as a member at that studio.
 
Can I write a review for a class I didn't book through the XCOMBAT FITNESS Pass and will I still qualify for the weekly prize?
Yes! We want to help others find the best classes and studios so please add your reviews and don’t forget to share your review on Facebook and Twitter for bonus points and more chances to win the weekly prize.
 
How far in advance can I book a class?
Each studio has its own reservation policies, but normally you have to book classes at least 6 hours in advance.
 
What Is the No-Show, Cancellation & Refund Policy?
No Shows - If you book a class and do not arrive in time or don’t cancel within 24 hours, then you will forfeit the purchase price and may not receive a refund or store credit.
Cancellations and Refunds - There is a 24 hour cancellation policy in effect. Two or more “No Shows” result in an immediate revocation of the XCOMBAT FITNESS Pass. After you book your first class there are no refunds; however, if for any reason you are not satisfied with your XCOMBAT FITNESS Pass, we will issue you a brand new pass with an extended expiry date.
 
The XCOMBAT FITNESS Pass is for 20 Classes. Do I have to use my 20 classes all at once?
Class Passes are non-consecutive and you have until the expiry date to use all of your 20 classes.
 
I bought the XCOMBAT FITNESS Pass for 20 classes, but the details say “10 classes per company”. Does that mean I have to switch locations after attending 10 classes?
Yes! We invite you to try out all of locations as each location offers different types of classes. This is a perfect opportunity for you to experience all the best locations and classes in your city!
 
I bought the XCombatFitness the 3 month or 6 month unlimited pass, but the details say “10 classes per company”. Does that mean I have to switch locations after attending 10 classes?
Yes! We invite you to try out all of locations as each location offers different types of classes. This is a perfect opportunity for you to experience all the best locations and classes in your city!
 
Is the pass valid for all the classes?
The pass is valid for all classes available on the online scheduling system. This means that you can attend Karate, Spinning, Boxing, Kickboxing, if those classes are listed on the XCOMBAT FITNESS Schedule.
 
I have never exercised before, are these classes right for me?
Many of the classes offered at the participating studios are designed to accommodate all fitness levels. However, we advise that you contact your physician before starting any new exercise program.
 
Do I just show up to class?
ABSOLUTELY NO WALK-INS ARE ALLOWED. You must pre-register using the online scheduling system.
 
I need help, how do I contact Customer Support?
We have customer service agents online during regular business hours that can help you with any questions that you may have. Please send an email to Support@xcombatfitness.com