Using the Community Forum

Businesses using WellnessLiving can access the WellnessLiving Community Forum ᴮᴱᵀᴬ. You can use this forum to communicate with staff members at other businesses, as well as with WellnessLiving’s Subject Matter Experts. This forum allows you to ask questions, report issues or bugs, and request new features. When you create a post, other businesses will be able to view and reply to your post. When you Like or Follow a post, you will be notified via email about any activity within the post. WellnessLiving will prioritize building new features, fixing reported issues, and answering questions with the most upvotes on the Community Forum.

The Community Forum is divided into different categories corresponding to different areas of WellnessLiving. You can use the QUESTIONS, ISSUES, and FEATURE REQUESTS tabs at the top of each category’s page to filter for the most relevant posts.

Users creating posts with coarse language or excessive negativity will be banned from the forum. For more information, see Community Forum rules and regulations.

NoteBefore creating a post, please check the relevant forum category to make sure the topic does not already exist.
NoteReported issues will not be visible on the forum until they are approved by a moderator.

In this article:

To ask a question:

  1. Go to https://community.wellnessliving.com.
  2. Under Community, click CATEGORIES.
  3. Click any category.
  4. Click ASK A QUESTION.
  5. Under SUBJECT LINE, enter a subject line for your post. This should be a very brief summary of your question.
  6. Under DESCRIPTION, enter a detailed description of your question, including any relevant examples.
  7. Under CATEGORY, select the category that is most relevant to your question from the list.
  8. Under SCREENSHOT/VIDEO, upload all relevant screenshots or videos. The more information you provide, the easier it will be to address your issue.
    1. Click Choose File.
    2. Select the file you want to upload and click Open.
      • To add an additional file, click Add another file.
  9. Click SUBMIT.

To report an issue or bug:

  1. Go to https://community.wellnessliving.com.
  2. Under Community, click CATEGORIES.
  3. Click any category.
  4. Click REPORT AN ISSUE.
  5. Under SUBJECT LINE, enter a subject line for your post. This should be a very brief summary of the issue.
  6. Under DESCRIPTION, enter a detailed description of the issue, including any relevant examples.
  7. Under CATEGORY, select the category that is most relevant to the issue from the list.
  8. Under SCREENSHOT/VIDEO, upload all relevant screenshots or videos. The more information you provide, the easier it will be to address your issue.
    1. Click Choose File.
    2. Select the file you want to upload and click Open.
      • To add an additional file, click Add another file.
  9. Click SUBMIT.

To request a new feature:

  1. Go to https://community.wellnessliving.com.
  2. Under Community, click CATEGORIES.
  3. Click any category.
  4. Click REQUEST A FEATURE.
  5. Under SUBJECT LINE, enter a subject line for your post. This should be a very brief summary of your request.
  6. Under DESCRIPTION, enter a detailed description of your request, including any relevant examples.
  7. Under CATEGORY, select the category that is most relevant to your request from the list.
  8. Under Was this feature available in a previous software you used, select whether this feature was available in a software you have used before.
  9. Under Which software provider did you use, enter the name of the software provider in which you have seen this feature.
  10. Under What was the feature called, enter the name of the feature that was in the other software.
  11. Under SCREENSHOT/VIDEO, upload all relevant screenshots or videos. The more information you provide, the easier it will be to address your request.
    1. Click Choose File.
    2. Select the file you want to upload and click Open.
      • To add an additional file, click Add another file.
  12. Click SUBMIT.

To like, follow, or upvote a post:

  1. Go to https://community.wellnessliving.com.
  2. Go to the post you want to like or follow.
  3. Upvote the post:
    • To follow the entire conversation, click FOLLOW at the top of the page.
    • To like a reply to the post, click LIKE next to the reply.
    • To upvote a post, click UPVOTE at the top of the page.
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