Understanding the Client Web App
The Client Web App is the website interface for your clients use to interact with your business. The Client Web App is mobile friendly and can be viewed on any device.
What you can do with the Client Web App
Client can use the Client Web App to access and interact with your business. With the Client Web App, clients can:
- Book or check in to services.
- View their schedule.
- View and change their profile details.
- Purchase items from the store.
- Track and redeem their loyalty rewards, and more.
Getting started with the Client Web App
Before clients can start using the Client Web App, you must follow these steps:
- Set up your business URLs – Use the Staff Back Office to set up your business’s general URL links.
- Provide the Client Web App sign-in page – Once everything is set up, share the Sign in business URL with your clients so that they can access their profile and interact with your business.
Key tips
- Accessibility
- Clients won’t be able to access your Client Web App, if you don’t fill out the Custom URL field on the Business URLs page. For more information, see Setting up your business URLs.
Related articles
- Client Web App: Making a purchase
- Client Web App: Checking in to a service
- Client Web App: Attending a virtual service
- Client Web App: Booking an event
- Client Web App: Booking a class
- Client Web App: Booking an appointment
- Client Web App: Booking a Book-a-Spot asset
- Client Web App: Canceling a service
- Client Web App: Viewing a schedule
- Client Web App: Viewing a membership payment schedule
- Client Web App: Managing family members
- Client Web App: My profile
- Client Web App: Editing your client profile
- Client Web App: Adding or updating a profile image
- Client Web App: Changing your password
- Client Web App: Redeeming points and prizes
- Client Web App: Viewing a client’s place on the leaderboard
- Client Web App: Printing a gift card
- Client Web App: Changing a client’s notification settings
- Client Web App: Discount codes
- Client Web App: Switching Businesses
- Client Web App: Adding and comparing transformation logs
- Client Web App: Viewing, creating, or updating your goals
- Client Web App: Viewing and managing your billing information
- The following articles describe the different ways your staff members can customize the appearance of the Client Web App:
- To change the look or behavior of the Client Web App as a staff member, see Customizing your web applications.
- To categorize your services, making it easy for clients to find exactly the types of services they’re interested in from the Client Web App, see Client Web App: Book now tabs.
- To change whether the total class capacity and the number of available spots are displayed for each class on the Client Web App’s schedule, see Displaying class capacity on the Client Web App.
