Redeeming a gift card

You can sell various types of gift cards to your clients through WellnessLiving. Staff members can redeem gift cards for a client during checkout or from the client’s profile. Clients can also redeem gift cards themselves. For more information, see Client Web App: Redeeming a gift card.

NoteOnly gift cards with dollar values can be redeemed from the store during checkout. If you want to redeem a gift card with predefined services and products, you must do so from the client profile.

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To redeem a gift card during checkout:

  1. Complete steps 1-6 in Making a sale.
  2. At checkout, select the Gift Cards payment method.
  3. In the Enter Gift Card or Voucher Code: box, enter the gift card code.
  4. Click Complete.

To redeem a gift card from a client profile:

  1. On the Top Nav Bar, click the Search button , and enter the client’s information in the box. You can enter the client’s name, phone number, email address, UID, or client ID.
  2. In the list of clients displayed, click the client’s name.
  3. On the side menu, click Account.
  4. On the Account menu, click Billing & Account Balance.
  5. Under Daily Deal or Gift Card Redemption Code, enter the gift card code.
  6. Click Submit. The gift card code and any associated deal will be entered and applied to the client’s account.
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