Package general information settings

This article describes all general information settings available when you are creating or modifying a package.

To learn about the advanced settings available when creating or modifying an package, see Package advanced settings.

SettingDescription
PACKAGE NAMEThe name of the package. This is viewable by clients, so it should be both descriptive and brief.
This field is required.
UPLOAD IMAGEClick to upload an image to represent the package in the store.
PACKAGE DESCRIPTIONThe description of the package. This is viewable by your clients, so it should be both descriptive and creative, but brief. This is not a required field, but it is highly recommended.
ACTIVATE ITEMClick this button to activate or deactivate the package, or to set a deactivation date for the package:
  • When this option is set to ON, the package is activated and available for purchase.

  • When this option is set to OFF, the package is deactivated and is unavailable for purchase.

When this option is set to OFF, the DEACTIVATE ON option is displayed. To set a date on which the package will deactivate, click the date field and select a date from the calendar.

By default, deactivated packages can still be used by clients who previously purchased them. To make a deactivated package unusable by clients who have already purchased it, set the USABLE BY CLIENTS WHO ALREADY PURCHASED option to NO.

For information about deactivating a package for an individual client, see Deactivating a client’s package .

NoteIf you deactivate a package and make it unusable for clients who have already purchased it, any memberships within the package are effectively canceled for those clients. Clients’ canceled memberships cannot be reactivated and must be purchased again.
SELECT WHICH ITEMS TO INCLUDE IN THIS PACKAGEDetermines which session passes, memberships, gift cards, Events, and products will be in the package:
  • Click the tabs at the top of this section to find all of the items you can include in the package. The tabs are Appointments, Classes, Gym Visits, Events, Products, Assets, and Accounts.

  • Click items to add them to the package. The item will be listed under PACKAGE INCLUDES and can be removed by clicking the X.

  • To add a discount to individual items, click Discount? You can then apply a dollar value or percentage-based discount to each item in the package.

  • To add more than one of any specific item to a package, click Add Quantity. You can enter any whole number. This number represents the quantity of the specified item that will be included in the package.

  • The total price of the package, including any discounts, is listed next to TOTAL PACKAGE PRICE. Details about the individual price of each item are listed below.
Select Multiple Online Store CategoriesThe categories in which this package will be displayed when searching your online store.
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