Merchant Processing and ACH Providers Contact Information

If you have any inquiries related to your merchant processor, such as if you want to know the status of various transactions within your business, it would be beneficial to contact them. The below table provides the customer care contact information for Paysafe, Paragon (formerly Direct Connect), Argus Merchant Services, Nuvei, and Quickpay:

Merchant Processing:Contact Information:
Paysafe Merchant Support
Phone: 1-888-709-8753, option 1, then 1
Email: customersupport@paysafe.com

Technical Support
Phone: 1-888-709-8753, option 1, then 2
Email: technicalsupport@paysafe.com
Paragon (formerly Direct Connect)Customer Care
Phone: 1-800-884-5208, option 1
Email: customercare@paragonsolutions.com

Account Setup
Phone: 1-800-884-5208, option 2
Email: wellnessliving@paragonsolutions.com

Technical Support
Email: techsupport@paragonsolutions.com
Argus Merchant ServicesCustomer Care
Phone: 1-888-459-0660
Email: customercare@argusinvision.com
NuveiTechnical Support
Phone for point-of-sale payment solutions: 1 877-462-7486
Phone for online payment solutions: 1 866-870-6927
QuickPayCustomer Care
Email: office@quickpay.net.au
IntegraPayCustomer Support
Phone (Australia): 1-800-893-804
Phone (New Zealand): 0800-480-054
Email: admin@integrapay.com
Website: https://www.integrapay.com.au/support

Refund Processing Applications
salessupport@integrapay.com

For more information on applying for refund processing, see Applying for refunds with IntegraPay.
First ACHCustomer Support
Phone: 1-877-770-7058
Email: support@firstach.com

The above table outlines the common merchant processors that are associated with WellnessLiving. If you require additional information related to your merchant processing, please direct your inquiries to:

WellnessLiving:
Phone: 1-888-668-7728
Email: Merchant@wellnessliving.com

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