FAQ: Why are my client’s membership auto-payments always billed on the last day of the month?

If a client purchases a membership on the last day of any month and this membership has monthly auto-payments, the client’s auto-payments for this membership will always be billed on the last day of the month. For example, if a client purchases a membership with monthly auto-payments on February 28th, their next two payments will be charged on March 31st and April 30th.

If you want the membership to be billed on the same day every month, you can set a different start date for the membership when the client purchases it, or change the billing date for memberships that have already been purchased.

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