FAQ: What does the error message “Your session has timed out” mean?

The error message Your session has timed out will appear when a user is automatically logged out of WellnessLiving after a set period of inactivity. This is called a session timeout. The user is returned to the sign-in page after their session times out unless their device is offline when the timeout occurs. When a timed-out user tries to use the system, an error is displayed. The user must sign in to their account to continue using the system.

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