Event make-up sessions

When a client misses a session of an Event, they can attend a make-up session. You can configure any Class or Event to be a make-up session for an Event. Make-up sessions can occur at any time, regardless of the original Event’s date range.

Usually, if a client misses a session of an Event and books a Class or Event that qualifies as a make-up session, the Class or Event is automatically marked as a make-up session and considered to be paid. If the make-up session is not automatically applied, you will need to reconcile the missed session. For more information, see Reconciling a missed Event session with a make-up session.

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To enable make-up sessions for an Event:

  1. Click the App Drawer button .
  2. In the App Drawer, click Setup.
  3. On the Setup menu, click Events.
  4. In the list, click the Event for which you want to enable or disable make-up sessions. You may have to browse the list, use the Search option, or filter the list to find the Event.
  5. Under Advanced Settings, scroll to Make-Up Sessions and click Allow make-up sessions.
  6. In the list, select the checkbox next to the Classes and Events that qualify as make-up sessions for this Event. To allow all Classes and Events to qualify as make-up sessions, select the Select All checkbox.
  7. Click SAVE.

To disable make-up sessions for an Event:

  1. Click the App Drawer button .
  2. In the App Drawer, click Setup.
  3. On the Setup menu, click Events.
  4. In the list, click the Event for which you want to enable or disable make-up sessions. You may have to browse the list, use the Search option, or filter the list to find the Event.
  5. Under Advanced Settings, scroll to Make-Up Sessions and click Disable make-up sessions.
  6. Click SAVE.
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