Setting up tips for staff members

You can allow clients to tip your staff members by enabling tips in the Store Settings. With tips enabled, you can also set up predefined tips for the Elevate Staff App, which allow tips to be quickly added with the tap of a button on the app’s checkout screen.

Note You cannot set up or use predefined tips if tips are not enabled.

In this article:

To enable tips:

  1. Click the App Drawer button .
  2. In the App Drawer, click Setup.
  3. On the Setup menu, click Store Configuration.
  4. On the Store Configuration menu, click Store Settings.
  5. Under Tips, set the Accept gratuity at checkout option to ON.

To display predefined tips in the Elevate Staff App:

  1. Click the App Drawer button .
  2. In the App Drawer, click Setup.
  3. On the Setup menu, click Store Configuration.
  4. On the Store Configuration menu, click Store Settings.
  5. Under Tips, ensure the Accept gratuity at checkout option is set to ON.
  6. Set the Setup Predefined Gratuity option to ON.
  7. Under PREDEFINED PERCENTAGES, add or remove predefined tips:
    • To add a predefined tip:
      1. Click the Add predefined tip button .
      2. In the box, enter the tip amount as a percentage.
      3. Click the Accept button .
    • To remove a predefined tip:
      1. Click the predefined tip.
      2. In the confirmation popup, click OK.
  8. To display a convenient No Tip button, set the Display “No Tip” option option to ON.
  9. Click SAVE.
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