Elevate Staff App: Managing staff availability

Staff availability indicates a staff member’s working hours. You cannot change a staff member’s availability that is already configured in the WellnessLiving system. However, using the Elevate Staff App,  you can add available and unavailable hours to a staff member’s profile.

NoteAvailable time cannot overlap with existing available time for a staff member. For example, if a staff member works from 8:00 a.m. to 4:00 p.m., you cannot add another available time from 3:00 p.m. to 5:00 p.m. Unavailable time also cannot overlap in the same way. However, available time can overlap with unavailable time, because unavailable time can be scheduled for lunch breaks or other types of breaks during working hours.

To add staff availability or unavailability:

  1. Tap the Schedule tab.
  2. Tap the More button , and then tap Add Availability or Add Unavailability.
  3. Select the staff member you want to modify, and tap Next.
  4. Select the location where the staff member will be available or unavailable, and tap Next.
  5. Enter the time window details, as follows:
    1. In Start Date and Time, select the start date and time.
    2. In End Date and Time, select the end date and time. If you do not want to set an end date, select the Ongoing checkbox, and then select an End Time.
    3. Under Repeats on, select the days of the week to which the hours apply.
  1. Tap Next.
  2. Select the checkbox for each service that applies to the time window, and tap Next.
  3. Tap Complete.
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