Clients will not be able to check themselves in using the Self Check-In Web App unless you have enabled the appropriate policies.
NoteIf clients cannot check themselves in after you configure your Self Check-In Web App policies, review the check-in related business policies for your location.
To configure your Self Check-In App policies:
- Click the App Drawer button .
- In the App Drawer, click Setup.
- On the Setup menu, click Look and Feel.
- On the Look and Feel menu, click Client Self Check-in.
- Configure your settings. For more information, see Look and Feel: Client Self Check-In settings.
- Click SAVE.