Note Although clients can cancel individual bookings for services, only staff members can cancel some or all sessions in a series of recurring Appointments or Class bookings at once. For more information, see Canceling an Appointment and Canceling a Class booking.
To cancel an upcoming service:
- Click My Schedule on the top menu.
- Click Cancel to the right of the service you want to cancel.
- In the Confirmation Required popup window, click OK. The service is canceled.