Class advanced settings

This article describes all the advanced settings that are available when you are creating a class.

To learn about the general information settings available when creating or modifying a class, see Class general information settings.

To learn about setting purchase restrictions, see Purchase rules.

NoteWhen the settings for a service are changed, those changes won’t apply to sessions of the service that you've already scheduled. Any upcoming sessions of the service that you’ve already scheduled must be canceled and scheduled again for the changes to apply. For example, if a service is scheduled for May 30 and the price of that service is changed on May 15, clients won’t have to pay the new price for the service. For the new price to apply, the service scheduled on May 30 must be canceled and then scheduled again.
SettingDescription
TaxesA setting that allows you to select whether taxes apply to this class. If you have configured taxes and taxes apply to this class, select each tax type that applies.
In-person or Virtual ServiceA setting that determines whether your clients will attend the class in person at your studio, or remotely via a FitLIVE service, a Zoom meeting, or other non-integrated virtual service.

  • To create an in-person class, select This is an in-person service.
  • To create an online class using FitLIVE, select Virtual service. This option will only be displayed if your business is signed up for FitLIVE.
  • To create an online class using Zoom, select This is an integrated Zoom virtual service. This option will only be displayed if your business is connected to a Zoom account. For more information, see Zoom integration.
  • To create an online class using a non-integrated virtual service provider, select This is a non-integrated virtual service.
    • If you select this option, you must add a valid URL for the virtual service to the NON-INTEGRATED VIRTUAL SERVICE LINK field when booking a class. For more information, see Booking a class.

For online classes using Zoom, the following settings will appear:

  • Enable Zoom waiting room – Clients will be able to wait in a Zoom waiting room for the service to begin.
  • Disable Zoom waiting room – Clients won’t be able to wait in a Zoom waiting room for the service to begin.
Notes
  • To start a non-integrated virtual service from WellnessLiving, you must sign in to the hosting platform beforehand. For more information, see Hosting a virtual service.
  • If you selected Virtual service, This is an integrated Zoom virtual service, or This is a non-integrated virtual service for a class with upcoming sessions scheduled and want to change the class to an in-person service, we recommend you cancel the upcoming sessions before you can change the setting to This is an in-person service. If you change the class settings to This is an in-person service without canceling existing sessions, previously scheduled sessions of this class may still appear on your schedule with the virtual service icon .
Client Online BookingA setting that specifies whether clients can book this class online. Select one of the following options:

  • Clients can book online – Clients will be able to see and book this class through your Client Web App and Achieve Client App.
  • Disable booking online – Clients cannot book the class online. If this option is selected, you must select one of the following options:
    • Display class to all clients – Clients will be able to see the class on the booking tab of the Client Web App and Achieve Client App, but they’ll be asked to contact your business if they attempt to book the class online.
    • Class is not visible to clients booking online – Clients won’t be able to see the class on the booking tab of the Client Web App and Achieve Client App. If this option is selected, clients will still be able to check in to the class using the Client Self Check-In Web app.
  • Only selected client groups or types can book online – Under CLIENT TYPES and CLIENT GROUPS, select the client types and client groups whose members can book the class using the Client Web App and Achieve Client App. If this option is selected, you must select one of the following options:
    • Display class to all clients – Clients who aren’t signed in to WellnessLiving will be able to see this class on the booking tabs of the Client Web App and Achieve Client App. To book the class, clients must be signed in to WellnessLiving, in addition to being a member of the specified client types or groups.
    • Display class to selected client types or groups – Clients who aren’t signed in to WellnessLiving won’t be able to see the class on the booking tabs of the Client Web App or Achieve Client App. To view and book the class, clients must be signed in to WellnessLiving, in addition to being a member of the specified client types or groups.

Note The client online booking settings don’t affect your client’s ability to view or check in to services when using the Attendance Web App or Self Check-In Web App.
Staff BookingThe client types for which staff members can book this class. Select one of the following options:

  • Staff can book all Client Types – If you choose this option. staff members can book all client types into this class.
  • Staff can only book selected Client Types – If you choose this option, you must select the checkbox for each client type that staff members can book from the list.
PrerequisitesA setting that determines whether clients must attend certain classes or events before booking this class. For more information, see Adding prerequisites to a class or event.
Age RestrictionA setting that determines whether classes of this type are restricted to clients in a certain age range. Select one of the following options:

  • Open to all ages – This class won’t be restricted by age.
  • Restricted to certain ages – The class will be restricted by age. Enter the Minimum Age or Maximum Age that clients must be within to book the class. You can also select an Age Range if you want to make the classes available to clients within a particular age group.
    • If you want the service to be hidden from clients who don’t meet the age requirements, set the Display service to clients who do not meet the age requirement option to OFF. When this option is set to OFF, clients must be signed in to their accounts to view all services with age restrictions.

For more information, see Setting an age restriction for a service.

AssetsA setting that determines whether assets are required for this class.
If assets are required, you must select the required assets from the list. If multiple assets are required, click the Add asset button next to the list to add more assets.
For each required asset, you must also select one of the following options:

  • This asset is reserved individually per client – One asset is reserved for each client who books this class. For example, if the class requires stationary bikes, one bike can be reserved for each client. If you select this option you must also choose one of the following options:
    • Client is able to choose which asset they would like to reserve – Clients will be able to select which asset they would like to reserve when booking this class. If a class requires an asset from two or more different asset categories, the client must select one asset from each category when booking the class.
    • Asset is selected automatically and the client cannot change the reservation – An asset will be selected and reserved automatically when a client books this class.
  • This asset is reserved for the entire class – One asset is reserved for communal use by all clients who booked the class. For example, if a room is required for the class, you can reserve the room to ensure it can’t be booked by other staff members or clients during the class.

For more information, see Adding Book-a-Spot assets to services.

Custom Business PoliciesA setting that allows you to apply custom business policies, such as booking policies or automatic attendance tracking, to this class.
To apply custom business policies, set this option to ON, which exposes the class-specific business policy settings. The values of the class-specific business policy settings are automatically pulled from the Business Policies page. Therefore, you only need to change the specific values that you want to customize. For details on all the available options for class-specific business policies, see Business policy settings.
QUICK Buy SettingsA setting that allows you to select whether QUICK Buy products are available for this class. If you select QUICK buy products are available for this service, you can select which QUICK Buy products are available. For more information, see QUICK Buy.
Take NotesA setting that allows you to enable note-taking for this class. Select one of the following options:

  • None – Notes aren’t enabled.
  • Quick – Notes can be taken in a general notes section.
  • SOAP – Notes can be taken in the SOAP (Subjective, Objective, Assessment, and Plan) format.
Visit Session ValueThe session value of a single class of this type. A single class can be equal to one session or a custom session value of your choice. If you decide to value the class as multiple sessions, enter the number of sessions that the class should represent into the text box provided.
NotificationsAn option that allows you to select whether clients and staff members will receive notifications for this class.

Gympass IntegrationA setting that allows you to determine whether to enable Gympass integration for this class. This option is only available after you’ve enabled Gympass integration for your business. You must select one of the following options:

  • Enable Gympass Integration – If you select this option, Gympass will be enabled for existing scheduled class sessions and new class sessions that you plan to schedule in the future. Clients will be able to book this class through Gympass.
    • APPROXIMATE REVENUE – Enter the approximate revenue per client per class session.
      • Changing the approximate revenue on the class setup page will override the approximate revenue for all scheduled class sessions. However, changing the approximate revenue when scheduling a class session won’t affect the approximate revenue on the class setup page.
    • This setting will be automatically selected if Gympass integration for your business location on the Location Details page is set to ON.
  • Disable Gympass Integration – If you select this option, Gympass will be disabled for all scheduled sessions of this class. Clients won’t be able to book this class through Gympass.
QUICK Search TagsThe QUICK Search tags that apply to this class. In the list, select all the QUICK Search tags that apply. QUICK Search tags aren’t customizable.

QUICK Search tags help categorize your class for clients who are searching for new services on WellnessLiving Explorer. For example, if this is a bootcamp class, add both Strength and Conditioning, and Cardio Conditioning. If you’re offering a martial arts class, add Martial Arts.

If you’re offering a service that doesn’t fit into any of the available Quick Search tag options, choose the closest available option or leave this field blank.

Revenue CategoryThe revenue categories assigned to this class. Click a revenue category to select or deselect it. You can select as many revenue categories as needed.

You can also manage revenue categories from here:

  • To add a new revenue category, enter a name for it in the box and click ADD.
  • To rename a revenue category, click the revenue category’s Options button and select Edit .
  • To delete a revenue category, click the revenue category’s Options button
    and select Delete tag .
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