WellnessLiving vs Glofox: How to Choose the Right Platform

Looking for the perfect software to run your fitness studio or wellness business?

WellnessLiving and Glofox are both popular solutions that offer a wide array of features to help you manage your services, staff, clients, and marketing campaigns.

Choosing the wrong software could spell chaos for your business—and migrating is a major pain—so it’s important to take the time to choose wisely.

In this comparison guide, we cover how to make an informed decision, how these two platforms are similar, and how they differ.

• How to choose between WellnessLiving and Glofox
• WellnessLiving vs Glofox: Features
  • 9 key features that Glofox lacks
• WellnessLiving vs Glofox: customer support and onboarding

How to choose between WellnessLiving and Glofox

WellnessLiving and Glofox both have great customer reviews on sites like G2 and Capterra—so how do you pick the right one?

When selecting a business operations and marketing platform, one of the most important things to consider is the breadth of features.

Having all of the features you need under one roof means…

• Your monthly expenses will be lower
• You can complete tasks and projects faster
• You don’t have to worry about integrating a lot of different systems together

You should also vet your potential platform for excellent customer support and onboarding. Without hands-on help, it can be challenging to learn how to create segmented campaigns, manage multiple studio locations, and other advanced tasks.

WellnessLiving vs Glofox: Features

WellnessLiving and Glofox both offer all-in-one business management software for fitness studios, martial arts schools, spas, and other types of wellness companies. With both solutions, you’ll get a CRM for managing client data so you can gather insights into client activity in one place. These platforms offer appointment booking, online payments, in-person POS, product inventory management, SMS and email notifications, segmented marketing campaigns, staff schedules, staff clock-ins, and custom mobile apps for clients.

However, Glofox’s feature set isn’t as comprehensive, which could force you to purchase additional software and struggle with integrations.

9 key features Glofox lacks

Let’s dive into some important features you won’t find with Glofox.

1. Review management

First up, Glofox doesn’t have a solution for review management, meaning you can’t automatically request reviews from customers via SMS and email.

Reviews are crucial for earning the trust of potential clients. They also have a major impact on your rankings in Google Maps, Yelp, and other sites.

WellnessLiving offers two-step, automated review management so that only clients who give you 3 stars or above are prompted to leave a public review.

2. Rewards program management

A rewards program is a great way to encourage customer loyalty and drive more new clients. You can offer points when clients purchase a product, attend a class, leave an online review, post about your business on social media, and refer a friend. Clients can then cash in those points for whatever rewards you offer, like discounts or merchandise.

Glofox doesn’t offer this feature, but WellnessLiving does.

3. Task management

Glofox doesn’t offer task management, meaning you’ll need a separate platform like Asana or Trello to assign tasks to your staff. But this is very inconvenient.

With WellnessLiving’s staff management tool, you can create tasks, assign them to staff, and track completion. Staff can check these tasks from any device, including the staff app.

4. Reserve with Google

Reserve with Google is a new tool Google created so that searchers can book services directly inside of Google Maps and Search.

WellnessLiving integrates with this tool so you can earn additional revenue while still collecting all of the client data in your main CRM. Glofox doesn’t offer this capability.

5. Leaderboard

With WellnessLiving, you can create a public leaderboard in your client app and portal. This creates some friendly competition and is great for boosting attendance. You can create contests and give prizes during class to inspire your members to achieve their fitness goals.

This feature is part of our rewards program management, which Glofox doesn’t offer.

6. Website builder

While both Glofox and WellnessLiving offer website widgets so you can embed bookings and products in your site, only WellnessLiving offers an end-to-end website builder.

When you build your website with WellnessLiving, you ensure that the frontend and backend of your business are seamlessly integrated. You also get beautiful templates and SEO optimization.

This feature is a great way to lower your monthly expenses, eliminate the need for external integrations, and get hands-on support with your site whenever you need it.

7. QuickBooks integration

Glofox lacks a QuickBooks integration. That’s unfortunate, because QuickBooks is the most popular accounting system around. Without the integration, you can’t automatically pull in all your financial data.

Instead, you’ll need to manually import and reconcile transactions.

8. Zapier integration

Glofox also doesn’t offer a Zapier integration. Zapier is the #1 tool-to-tool integrator, with over 6,000 popular platforms connected.

Of course, the goal is to get as much accomplished within one platform as possible. But in the event that you do need to integrate two systems, you’ll likely need Zapier to do it.

Because WellnessLiving integrates with Zapier, it can also connect to those 6,000+ other platforms.

9. Donations and fundraising

Glofox doesn’t offer donations or fundraising capabilities. With WellnessLiving, you can collect donations to give to a local charity or ask your audience to help support low-income youth classes and summer camps at your studio.

New features being developed

While Glofox lacks several important features that studios of all sizes need—namely rewards and reviews—WellnessLiving is developing even more great features that you can take advantage of as you grow your business.

For instance, our team is developing an AI assistant to help you automatically support your clients with helpful responses and resources. We’re also working on a guest management solution to help you manage guest passes and access.

WellnessLiving vs Glofox: Customer support and onboarding

WellnessLiving and Glofox both offer 24/7 customer support available via phone or email so you can get hands-on help at any time.

However, if you move over from an existing platform to Glofox, you won’t be able to import booked appointments or save remaining sessions or passes—which could be a non-starter.

On the other hand, WellnessLiving offers holistic data migration.

Our team will handle data migration for you for free. We also offer strategic onboarding sessions to help you achieve your unique business goals.

Learn how WellnessLiving can help you grow your clientele. Book a demo of our platform.

 

* Glofox/ABC Glofox is a trademark of ABC Fitness Solutions, and is not affiliated with WellnessLiving.