Finding the Right Software: ProCore Fitness’s Wellnessliving Success Story

“I’ve definitely had experience with other options. I must tell you, I have no intention of ever going back. WellnessLiving has outperformed every other service I’ve ever used on every level.” – Justin Lewis of ProCore Fitness

About

Justin Lewis is the proud owner of ProCore Fitness, a revolutionary gym in Southlake, Texas.

ProCore Fitness doesn’t believe in using cookie-cutter programs. Instead, they customize workouts for their clients’ individual needs through a process of consultation, evaluation, customization, and then implementation.

From performance coaching to corporate wellness to nutrition assistance and everything in between, Justin and his team at ProCore Fitness love what they do and are passionate about the positive impact they’re making on their community.

The Problem

Since starting out in 2013, Justin has experienced a wide variety of software providers. But while going from EZFacility to Zen Planner to MindBody, nothing ever felt just right.

“Every other service I used didn’t work with my business model, and they just expected me to change my business to accommodate their software! That seemed crazy to me.” Very quickly, Justin grew tired of the constant back and forth. He was convinced there’s got to be a better solution.

That’s when he found WellnessLiving.

The Solution

Right off the bat, Justin was greeted by WellnessLiving’s outstanding Onboarding team. “[T]heir data migration was the easiest I’ve ever experienced. They handled everything. If you’ve ever experienced the typical nightmare of data migration you know how huge a benefit that is.”

And so the journey with WellnessLiving began. One of the key improvements WellnessLiving offered is adaptability, “WellnessLiving adapted their software to my business’s needs. That was huge for my business.”

When Justin and his team settled into WellnessLiving, they found many additional features to their liking. “The reporting is completely customizable which I love. The rewards program is easy to implement and has been fantastic for incentivizing the behaviors that grow our gym. On top of that the app is fantastic, it works seamlessly and my clients love the ease of use for booking appointments and purchasing additional services and products.”

And if they had any questions, WellnessLiving customer support was right there with them, “Their support is second to none, if I have a question or an issue it’s never difficult to find someone and get it resolved quickly.”

Features aside, Justin also found partnering with WellnessLiving has boosted ProCore Fitness’ online presence. “I’m a firm believer that if you want a successful gym in today’s market your digital presence is CRITICAL. The SEO boost I received from starting with WellnessLiving has been great and made my job MUCH easier.”

“In short there is no service that even compares. Between the adaptable technology, amazing support, and ease of use, I couldn’t be happier. I hope every gym uses them, except my competitors.”

ProCore Fitness has been a happy WellnessLiving customer for almost 4 years, and we are excited to continue helping them thrive.