The WellnessLiving Advantage: How Rebel Studio Elevates Its Services and Community

Rebel Studio is a beacon of wellness, inclusivity, and community. Founded by Kelly Frotten in 2017 they offer yoga, barre, and cycling classes.

During his CEO Tour, WellnessLiving CEO and Co-Founder Len Fridman visited the studio to try a high-energy barre class and learn more about Rebel’s unique approach to fitness.

Read on to learn how they use WellnessLiving features to encourage more class bookings and offer a superior client experience. Plus, find out how WellnessLiving can help engage your members, too.

Rebel Studio at a Glance

📍Location: St. Johns, Florida

📍Business Name: Rebel Studio

📍Business Owner: Kelly Frotten

📍Website: https://www.rebelstudiojax.com/

📍Business Size: Medium

📍Joined WellnessLiving Date: Nov. 1, 2021

📍Switched From: Mindbody and ClubReady

📍Active Subscriptions: Professional Plan

Meet Kelly Frotten, Founder and Owner of Rebel Studio

Kelly grew up cheerleading competitively, but her fitness journey began in college. After a few injuries, she opted for regular workouts and yoga for low-impact relief. After three years of consistent practice, she earned her yoga certification in 2012.

However, Kelly is not your typical yogi. Rebel Studio’s name stems from her belief that you don’t have to adhere to stereotypes to practice specific types of fitness.

Kelly founded Rebel Studio in 2017 in St. Johns, Florida. They offer yoga, barre, and cycling classes, and yoga and barre teacher training.

Known for their inclusivity, Rebel’s welcoming environment is deliberate. “I’ve been to studios where I felt nervous walking in,” Kelly says. “Sometimes, many people have been going to that studio forever and they don’t make you feel welcome.”

What makes Rebel Studio so welcoming? “I’m lucky. We bring in the nicest people. There’s a sense of community and comfort when you walk in,” Kelly explains. That comfort sets Rebel Studio apart from competitors.

What does Rebel Studio offer?

This team of passionate fitness professionals teaches a range of dynamic classes, including:

• Yoga Classes
  • Power Up Power Down
  • Rebel Flow & Pulse (yoga and barre training)
  • Rebel Relax
  • Rebel Relax and Meditate
  • Rebel Warrior Power Flow
  • Yin Yoga
  • 200-Hour Yoga Teacher Training (Yoga Alliance Certified)
  • 300-Hour Yoga Teacher Training (Yoga Alliance Certified)
• Cycle Classes
  • Rebel Ride Express (30 minutes)
  • Rebel Ride 45
  • Rebel Ride & Ripped (45 minutes and 60 minutes)
• Barre Classes
  • Rebel Ripped Abs
  • Rebel Pulse
  • Rebel Cardio Barre Fight
  • Rebel Ripped
  • Rebel Resistance
  • 20-Hour Barre Teacher Training

Why Rebel Studio Switched to WellnessLiving

Kelly’s journey searching for the right business management software led her to WellnessLiving in 2021 after trying Mindbody and ClubReady.

Frustrated by time-consuming workarounds with other systems, she found WellnessLiving to be a game changer, saving time and money. “There’s just no contest. WellnessLiving is so user-friendly,” Kelly says, noting improvements for both clients and staff.

Kelly is impressed with WellnessLivings’s user-friendliness, seamless in-studio functions, and responsive support. When asked how WellnessLiving compares to other solutions, Kelly says, “I found that a lot more people started purchasing packages and memberships on their own,” instead of contacting the studio exclusively like they had to with Mindbody.

How Rebel Studio nurtures their community

Strong communication and marketing tools are essential for Rebel Studio. New clients can take advantage of Rebel’s $20 for seven days deal using Reserve with Google through WellnessLiving.

They also build community connections with Sip and Sweat, an hour of power yoga with beverages and a hangout afterward, and Spin and Sip, which offers the same experience but with a cycling class.

Here, Kelly and her members have opportunities to connect despite their busy schedules. WellnessLiving’s push notifications keep clients in the loop on deals and events, setting Rebel Studio apart from its competitors once again.

The WellnessLiving features that propel Rebel Studio

Kelly has seen steady growth since adopting WellnessLiving, using mobile apps, advanced reports, and more to boost class bookings and keep the community connected.

Presence

Kelly used to manage Rebel Studio’s website herself. However, it was expensive, time-consuming, and lacking in advertising of events and promotions.

In early 2024, she switched to Presence. Now, the website garners organic SEO and encourages more bookings.

“One of the main reasons why I started using Presence is because I can shoot over a quick email and say, ‘Hey, can we update this for the next three days?’ Then it’s done,” she explains. Presence lessens her task load so she can focus on other areas of her business.

The Achieve Client App

The Achieve Client App makes everything easier for clients. Booking is simple, and they can find what they’re looking for, including upcoming schedules and attendance. “I think the app made us more money because it made it easier for clients to book and take more classes,” Kelly says.

Clients can also buy products or check into classes seamlessly without having to visit the studio’s front desk.

The Elevate Staff App

The Elevate Staff App is a game changer for class planning. For example, a barre instructor might simplify their props if they’re teaching a full class versus a smaller number of students. “I love that with the click of a button, we can check to see who’s signed in and who we can expect in class,” says Kelly.

The app also makes class check-ins easier. Instructors can check clients in through the app instead of returning to the front desk for each one, leaving them free to chat and connect with members.

FitVID on Demand

Rebel Studio created an extensive video workout library to adapt to pandemic closures. They found FitVID on Demand easy to use and appreciated the automated class booking emails sent to clients. It was a simple solution for quick shifts during uncertain times.

Advanced Reporting

Kelly uses Advanced Reporting to track attendance, sales, active memberships, payroll details, and more. She can easily find data on class averages and pinpoint her bestselling packages, classes, and products. At the end of the month, this feature also breaks everything down in a digestible way.

Built-In Rewards

Rewards are a fun and effective way to keep clients hooked. Rebel Studio uses WellnessLiving to reward clients for attending a certain number of classes within a specified amount of time. Discounts, branded water bottles, and more help create excitement and boost retention.

Client Profiles and Client Management

Rebel Studio holds attendance challenges. Being able to view each client’s attendance helps determine the winners, see milestones, and track birthdays. “There are little parts of the software that make my life easier,” Kelly says. “They also make clients feel special and show them we care.”

Website Widgets

Customizable widgets allow you to manage scheduling, booking, and lead captures while streamlining client interactions and marketing efforts. The goal is to make marketing interactions personal.

Rebel Studio uses the lead capture widget to create client profiles and place the leads into the system. Then, they follow up with an automated message offering a $20 first-week promo for new clients.

How did the #StandwithStudios Grant help Rebel Studio?

In 2022, Rebel Studio won a #StandwithStudios Grant. We were inspired by Kelly’s unique approach to fitness and commitment to building an inclusive community as a solo entrepreneur. She used the grant funds to support further business growth.

When asked what receiving the grant meant to her, Kelly said, “Running a business isn’t easy and being a solo entrepreneur can feel even more challenging at times. This really makes me feel supported and most importantly, I feel seen. I’m excited to be able to put this support back into my business!”

Streamline your daily tasks to serve clients better

WellnessLiving supports your business goals with easy-to-use software and responsive support. Kelly highlights the seamless features that save time and effort.

“Basic things like ringing somebody up and checking someone in or out of class are seamless,” Kelly says. “This is the first software I’ve used where that has been the case.”

With features like the Achieve Client App, client profile management, and built-in rewards, WellnessLiving empowers Kelly to better engage and retain members with easy class bookings, check-ins, and follow-up messages. This translates to more time spent connecting with clients at the studio.

Ready to enhance your client experience? Book a no-commitment demo to explore how WellnessLiving can streamline your fitness studio’s operations and boost class bookings.