7 Best Zenoti Alternatives & How to Choose the Right One
By Nabeela Hashimi
CRM solutions are the top software priority for small businesses, with 31% of SMBs stating that this software category is the most critical. A great CRM allows you to save client info and purchase history so you can keep track of every client interaction in one place.
Zenoti is a CRM and business management solution for salons, medical spas, gyms, and other local businesses within the health and wellness sector.
And while Zenoti does allow you to store client information, book appointments, take payments, and sell products, it costs considerably more than similar software providers on the market. Zenoti also lacks some key features, most notably websites and business listings.
So, if you’re looking for other options and want to know which features to hunt for, you’re in the right place.
What’s in this guide:
Top reasons to seek out Zenoti alternatives
7 Zenoti alternatives to consider:
Top reasons to seek out a Zenoti alternative
Considering Zenoti? Ready to switch from Zenoti to another platform?
Here are the top reasons to scope out Zenoti alternatives:
- Pricing – Zenoti doesn’t list their pricing online (a telltale sign of high pricing in the software industry.) According to Capterra, Zenoti’s pricing begins at $200 per month. This is much higher than the starting point of popular Zenoti competitors, meaning that their top-tier plans are probably very expensive.
- Website design – Zenoti doesn’t allow you to create a website that is attractive and fully integrated with the backend of your business. Instead, you’ll be able to create a Zenoti “Webstore” and link to it from your main website. Through this webstore, clients can book services, buy memberships, etc. But this creates a confusing customer experience, as it’s like having two separate websites. Instead, you might choose a Zenoti alternative the offers complete end-to-end website design and management, as well as widgets so you can embed appointments and products on the correct pages of an existing website.
- Business listings – Unlike some of its competitors, Zenoti doesn’t provide a business directory for its users. Many platforms offer an online directory to showcase all the businesses that run on their software. This is a benefit, because your listings can rank in searches and drive more clients to your business. You might opt for a competitor that offers free business listings.
- Video library – Zenoti doesn’t allow you to create a video library. For medical spas, this feature is particularly useful. You might want to create a video library with pre-care instructions and post-care instructions and include it in your client mobile app and website. You can also use your video library for free or paid courses.
- Client analytics – Because Zenoti lacks website management and video libraries, you won’t be able to collect all of the client data that you would with another platform. It’s important to choose software that includes all the features you need in one place so that you can centralize all your client activity data and use real behavior to inform your marketing campaigns and create client segments.
7 Zenoti alternatives to consider
Not fully satisfied with Zenoti? Take a look at these options.
1. WellnessLiving
With WellnessLiving, you get everything that Zenoti has to offer: a HIPAA and PIPEDA-compliant CRM, appointment booking, membership sales, product sales, employee app, client app, review requests, loyalty programs, email marketing, SMS, and push notifications.
Plus, you get features that Zenoti lacks. You can create a beautiful website that seamlessly integrates with the backend of your business, or you can embed functional widgets in your existing site for appointments and purchases. WellnessLiving also offers video libraries, events management, and detailed client analytics.
Regardless of the plan you choose, your monthly cost will be lower compared to Zenoti.
Book a demo to see all our features in action.
2. Jane App
Jane App is about half the price of Zenoti, but it’s not as fully featured. If you’re primarily looking for a platform for online booking, EMR charting, invoicing, and financial reporting, the cost savings could be worth it.
But if you’re looking for marketing features, video libraries, rewards programs, and events management, you’re better off choosing another alternative on our list like WellnessLiving or Vagaro.
3. SimplePractice
For a much lower cost than Zenoti, SimplePractice combines CRM and EHR features in one place so you can keep track of client details, book appointments, and take detailed notes on client services, concerns, and results. You can also save diagnoses and treatment plans.
SimplePractice does offer a fully featured website builder. However, SimplePractice doesn’t include inventory management, so you’ll need a separate solution if you plan to sell products. SimplePractice also doesn’t include marketing features, meaning you’ll need to layer on software for email and SMS campaigns outside of the appointment notifications SimplePractice does provide.
4. Vagaro
Vagaro is a robust business management platform for sales, MediSpas, and fitness studios. You’ll be able to create a website and custom branded mobile app more affordably than with Zenoti. However, Vagaro lacks automated review requests, video libraries, and events management. So, while it might meet your needs initially, the platform may not grow with you in the long term.
5. GlossGenius
GlessGenius is a very affordable Zenoti alternative. You get a customizable website, appointment booking, payment processing, appointment reminders, marketing tools, client profiles, inventory management, intake forms, and more. However, GlossGenius lacks rewards programs, events management, and custom mobile apps, so it’s a better solution for freelance aestheticians than medical spa offices.
6. Booker by Mindbody
Booker by Mindbody is certainly one of the Zenoti alternatives worth considering. You’ll get all of the key features that Zenoti offers plus a better solution for website creation as well as a free business listing. And compared to Zenoti, Booker by Mindbody does have a lower starting point. However, with their add-on pricing model, you’ll quickly pay just as much. You can get the same features at a lower cost with WellnessLiving.
7. Boulevard
And lastly, you might want to look into Boulevard. This platform offers online appointment booking, contact forms, intake forms, payments, and loyalty program management. Their base pricing is a little lower than Zenoti. Boulevard offers a more expensive subscription with advanced charting, photo markup, and medical director sign off—which could be a winning solution for plastic surgery centers.
However, Boulevard doesn’t offer automated review requests or end-to-end website creation, so medical spas should consider another option to really get the entire client experience under one roof.
Do you want a single solution for all your CRM, business operations, and marketing needs? Book a demo of WellnessLiving to see everything you can achieve with our platform.
* Zenoti is a trademark of Soham, Inc., and is not affiliated with WellnessLiving.
Drawing on a comprehensive background spanning more than eight years in the medical industry, Nabeela Hashimi has excelled in both surgical and non-surgical spheres, collaborating with respected plastic surgeons in Toronto and the US. Despite holding a journalism degree, her unwavering passion for the MediSpa sector remains a guiding force.
Nabeela’s expertise shines in patient consultations and close collaboration with the marketing team, playing a pivotal role in fostering enduring relationships and boosting revenue by comprehending the distinctive needs of the MediSpa business. As a committed business development specialist at WellnessLiving, she channels her passion and expertise to contribute to the success and expansion of MediSpas. Beyond her clinical roles, Nabeela extends her talents as an experienced makeup artist, making an artistic impact on runways and bridal makeup scenes. Her dynamic professional portfolio seamlessly merges the realms of healthcare and beauty.
