Why Franchise Cloud is the Future of Enterprise Software
Managing franchises is no easy feat, so simplify your life and boost your client experience with the best tools for the job! WellnessLiving’s Franchise Cloud is the powerful tool you need to save time, add the consistency you’re looking for, and manage your bottom line like a pro. From checking numbers to planning your growth, get control with the future of enterprise software!
Why do you need Franchise Cloud in your life? Here are the ways this tool will keep you organized and on top of things so you can build your business:
Gives you access to multiple locations from one place
Tired of managing each location separately, comparing numbers and notes? Franchise Cloud does all that for you! With a bird’s eye view of the data from multiple locations in the same dashboard, you’ll enjoy access to all of your data anytime, from anywhere. You’re in control by managing permissions for each franchise owner and their staff. Some of the settings you can modify are:
- Email settings
- Business policies
- Online waivers
- Available services like classes, events, or your BOOK-A-SPOT™ assets
Let’s you set franchise-wide standards
Give your clients the experience they’re expecting, no matter which location they visit! Set the standard for your franchises so there are no surprises for your clients and everyone’s on the same page. Manage details like these to ensure each franchise provides the consistent experience you’ve promised:
- Memberships
- Classes
- Prices and sales
Helps franchises decide when to expand and grow
Is a lack of data holding you back? Don’t rely on manual reports to determine your growth strategy! Get your finger on the pulse of your franchises so you’re on top of their right time to grow.
Analytics are the answer! With enterprise reports, you’ll get detailed data on each franchise so you can stay informed and act when you need to. Save time and money by automating your reporting and easily accessing insight into one location, all locations, or any cross-location combination in just minutes!
Not sure how each of your franchises is performing? Tired of the tedious steps it takes to crunch the numbers? Want to know when the time is right to expand? Franchise Cloud’s detailed reports help you see which locations are doing well, so you can know when and how they should grow. Here are a few ways that reporting can help:
- Access a location’s performance during a selected timeframe.
- View a detailed list of sales made at each franchise during a specific date range.
- Gain insight into a year-over-year comparison of sales revenue at each location for monthly and yearly sales for a four-year period.
- Access a summary of cross-location visits, organized by home location and location visited, during the selected date range.
Gives you great options for clients to book
Take the work out of booking so you get more visits! Fill up each location with the simple features you need to get people booking and paying with just a few clicks. Here are some of the ways WellnessLiving focuses on getting more clients to visit you:
- Reserve with Google: Make your schedules easily accessible and allow booking directly though Google search or Google Maps with our auto-sync feature, so your franchisees are being found and are filling their spots.
- Website widgets: With a widget on your website or Facebook page, attract new leads and get them in for a visit. They can view your schedules and book themselves in simply and conveniently.
- Online booking: Your franchisees will never miss a sale when clients can book classes, schedule appointments or reserve their favorite equipment (with our BOOK-A-SPOT™ feature) from anywhere, at any time on the client web app or Achieve Client App.
Easily manage staff and clients
With multiple locations, it’s crucial that all teams know the same information, are looking at accurate data, and are working at maximum efficiency. If your franchisees have access to all the best tools, you’ll benefit from their performance! Our staff and client apps make sure your teams are decked out with the best features to stay on top of their clients and each other:
- Elevate Staff App: Get your staff working at their best with access to all the info they need on the go. From managing schedules to accessing attendance to scheduling shift changes, your teams will take organization to the next level.
- Achieve Client App: Make sure your franchisees are connecting with their community! Our app features tools to help them increase sales, retain clients and build your brand, while getting to know their customers better.
Spread the word about your business
The more attention you get, the more your bottom line grows! Get the word out, boost your brand, and build your reputation with reviews from happy customers. Set your franchises up with our custom rewards program so their clients can earn rewards for singing your praises.
Use your WellnessLiving loyalty rewards program to motivate clients to join in! Offer incentives like free classes, perks, and merch to build a following for your franchises and your business. Our apps can help by making the review process a snap:
- Clients can simply leave a review about your business right from the Achieve Client App.
- When clients leave a review on Achieve, their WellnessLiving Business Listing or the review widget, they are viewable, so you can get started making a name for yourself right away.
Easily customize and manage loyalty rewards
We mentioned the loyalty rewards program, but it’s not just for reviews! Get your franchisees making more money, building customer investment, and standing out from their competition with a rewards program from WellnessLiving.
How does it make your life easier? Rather than each franchise doing their own thing, you can customize and manage the program across your franchise locations all in one convenient place. How do you make it attractive? Get creative! Reward your clients for whatever makes sense for your business to keep them interested and engaged. Here are a few ideas on how clients can earn points, just to get you started:
- Visiting more than one franchise location
- Frequenting one franchise many times (Ex. 50-plus times)
- Leaving a good review about your business
- Sharing that review on social media
- Referring their friends
Once clients earn points, they can then redeem them for free merchandise, free virtual classes or on-demand sessions, discounts on memberships, and more!
Gives you all the marketing tools you need
With multiple locations, you’ve got a lot of marketing to do, but we can help! Leave the work to us by automating your marketing, saving you the time and money you need to look at the bigger picture.
Turn your franchisees into marketing experts with specific campaigns including custom email/SMS templates to your franchise locations, like:
- Lead drip campaigns for getting new clients
- Announcing a new class or event
- Purchase campaigns to encourage clients to make a purchase such as take a virtual or on-demand class
- Client retention campaigns for maintaining communication with clients at risk of leaving your business
- Win-back campaigns for winning back lost clients
Gives you everything you need
You will love how Franchise Cloud gets your franchises working like a well-oiled machine! With our expert tool, you’ll analyze data all in one place, get your teams on the same page, manage client relationships with ease, and automate your marketing. We’ve thought of everything you need to manage your franchises in all the right ways!
When it comes to all-in-one business management software, we’re the experts. Learn about all the ways WellnessLiving can help manage your business by booking a free, no-commitment demo with WellnessLiving today.