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Apr 2, 2025
Update to cancellation policy for Unlimited 6- and 12-month BALANCE members.
Effective immediately for 6 and 12 month Unlimited and Unllimited Plus Members
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If you need to cancel a class with more than 24 hours' notice, you may reschedule at any time without penalty.
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If you late cancel (under 24 hours' notice) or no-show, a $10 cancellation fee will apply.
This adjustment ensures fairness across all membership types, balancing availability for all members. We appreciate your understanding and cooperation as we strive to create the best experience for everyone in our community.